1. If you receive the following situation, you can immediately contact our customer service to handle it for you:
- The color or degree of the product received is different with the one you purchased, please ensure that the product is in the original delivery condition and meets the conditions for re-sale, including the product box is intact and not smeared or damaged.
- If there is a quality problem with the product, please keep the product in question and the product packaging box (including the opened packaging), and take a picture to me for follow-up
- There are no refunds or exchanges for gifts
2. We accept the return and exchange within 14 days from the date of your receipt (subject to the logistics information), and it has been confirmed that there is a quality problem3. Only one return or exchange will be arranged for each order, and unreasonable requests will not be accepted
- Man-made damage caused by improper use of the product
- Personal factors (such as inappropriate subjectivity)
- Clearance short-term specials or giveaways
- The customer will pay for the return courier freight - Return address: Room I, 6/F, Block 3, Camel Paint Building, Kwun Tong
- Guests can return the goods and invoices in person to our Agoeyewear stores.
5. Once the goods are sold, no refunds will be accepted in any form
6. If the gift cannot be returned after the order is replaced, Agoeyewear will charge you the value of the retail price of the gift7. In case of any dispute, Agoeyewear reserves the right of final decision
